At Mahendra Destinations Pvt Ltd (MDPL), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our travel and tourism services or visit our website.
By using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information from users:
- Full Name
- Phone Number
- Email Address
- Billing Address
- Passport Details (for international travel)
- Payment Information
- Travel Preferences
- IP Address & Browser Information
Information may be collected through inquiry forms, booking forms, email communication, phone calls, or website interactions.
How We Use Your Information
Your information is used for:
- Processing tour bookings and reservations
- Providing travel support and customer assistance
- Sending booking confirmations and travel updates
- Improving website functionality and customer experience
- Promotional emails, offers, and newsletters
- Compliance with legal and regulatory requirements
We only collect information necessary for providing efficient travel services.
Data Protection & Security
Mahendra Destinations Pvt Ltd follows appropriate security measures to protect user data against unauthorized access, misuse, loss, or disclosure.
We use secure systems, restricted access protocols, and data protection practices to maintain confidentiality.
Sharing of Information
We may share customer information with trusted third-party partners such as:
- Airlines
- Hotels
- Visa Agencies
- Transport Providers
- Payment Gateways
Information is shared only when necessary for completing travel-related services.
We do not sell, rent, or trade personal information to third parties for marketing purposes.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve browsing experience, analyze traffic, and personalize content.
Users can disable cookies through browser settings if preferred.
Email Communication
By contacting or booking with us, users may receive emails related to:
- Booking confirmations
- Tour updates
- Promotional offers
- Service announcements
Users can unsubscribe from promotional emails anytime.
Third-Party Websites
Our website may include external links. We are not responsible for the privacy practices or content of third-party websites.
Users are encouraged to review the privacy policies of external websites before sharing information.
User Rights
Users may request to:
- Access their personal information
- Correct inaccurate data
- Request deletion of personal records
- Withdraw consent for marketing communications
Requests may be submitted through our official email address.
Children’s Privacy
Our services are not directed toward children under 18 years without parental supervision. We do not knowingly collect personal information from minors.
Updates to Privacy Policy
Mahendra Destinations Pvt Ltd reserves the right to update this Privacy Policy periodically. Changes will be published on this page.
Contact Information
For privacy-related concerns, contact:
Mahendra Destinations Pvt Ltd (MDPL)
www.mahendradestinations.com
Email: info@mahendradestinations.com
Phone: 0135-2729564
Address: JN Plaza, 3rd Floor, Haridwar Rd, Opp. Court, Dehradun, Uttarakhand 248001, India
